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FAQs

Q1. 

What is your minimum order?

Ans1.

We execute orders as little as $50. We want you to try our product and service.

Q2.

How do I pay you?

Ans2.

In the initial orders, we accept Paypal (Credit / Debit cards), wire transfers and cash only. We take checks and wire transfers from our established clients.

Q3.

What’s your discounting policy?

Ans3.

We wish to be fair to all our clients. We have a transparent volume discount policy that protects our volume buyers. Our prices are deep discounted to move stuff in volume. Check the online catalog for applicable discounts.

Q4.

Do you offer any terms / credit?

Ans4.

Interest Rates in India are fairly high. We prefer to give a low low price to our clients rather than BUILD a credit margin in prices.

Q5.

Do you have a print catalog?

Ans5.

No we do not have a print catalog. We maintain a dynamic online catalog where we sell from ready stock.

Q6.

I bought from you. Now I do not see the same SKUs in stock! Can I order?

Ans6.

The stock we carry is based on the availability of genuine gemstones in that particular shape, size, color and quality. We cannot assure of any repeats in any SKU.

Q7.

Do you hold merchandise for customers?

Ans7.

Unfortunately the web store has dynamic inventory. So its first come, first served.

Q8.

How do you ship?

Ans8.

We ship as per your discretion and cost.

Q9.

Do you produce on custom order?

Ans9.

Yes. Please submit your design, specs and quantity. Allow us 2 business days to quote you a price and delivery time.

 
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Copyrights: Pinkcity India, 2006